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Fluent in CPAN
If you're working with perl, you should be taking full advantage of the perl libraries available on CPAN so your developers can focus on adding business value rather than re-solving common technical problems; Shadowcat are experts with best of breed CPAN modules and can not only recommend which libraries you should use to solve a given problem but also help you find the best way to apply them to your project, and provide rapid answers to questions as your team progress, supplementing their business domain knowledge with a deep understanding of how to leverage existing open source code.
Communicate your way
Does your team find it easier to communicate by AIM? MSN? On IRC? By email? Or even over the phone? Our staff can happily discuss options and solve problems by any communication means your team are most comfortable with, to ensure you get the most value possible out of the time we spend working with you.